jl3bet Privacy Policy

1. Overview & Scope

This Privacy Policy ("Policy") describes how jl3bet ("jl3bet," "we," "us," or "our") collects, processes, stores, and protects the personal information of users ("you," "Player," or "User") who access or use the jl3bet website at https://jl3bet.app and all associated services, games, and features (collectively, the "Platform").

This Policy applies to all personal data collected through the Platform, whether provided directly by you during registration, collected automatically through your use of the Platform, or obtained from third-party sources in accordance with applicable law.

By registering an account or using the jl3bet Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

2. Personal Data We Collect

jl3bet collects the following categories of personal data from its users:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's licence).
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code within the Philippines).
• Account Data: Username, encrypted password, account preferences, and communication settings.
• Financial Data: GCash account details, Maya/PayMaya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details, transaction history, deposit and withdrawal records.
• Gaming Data: Game history, wagering activity, session duration, win/loss records, and bonus usage.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and cookies.
• Usage Data: Pages visited, features used, click-through data, and navigation patterns on the jl3bet Platform.
• Communications Data: Records of your correspondence with jl3bet's support team, including chat logs and email exchanges.

3. How We Collect Your Data

jl3bet collects personal data through the following means:

• Direct interactions: When you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact our support team, or participate in promotions.
• Automated technologies: As you navigate the jl3bet Platform, we automatically collect Technical Data and Usage Data through cookies, server logs, and similar tracking technologies.
• Third-party sources: We may receive data about you from payment processors, identity verification providers, fraud prevention services, and analytics partners, all of whom are bound by confidentiality obligations.
• Publicly available sources: In limited circumstances, we may supplement your profile with information from publicly available Philippine government databases for identity verification purposes.

4. Purpose & Legal Basis for Processing

jl3bet processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

• Account management and service delivery: To create and maintain your jl3bet account, process transactions, and provide access to games and features. (Contractual necessity)
• Identity verification and KYC compliance: To verify your identity, confirm your age (21+), and comply with anti-money laundering (AML) obligations under Philippine law. (Legal obligation)
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the Platform. (Legitimate interest)
• Responsible gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, in accordance with PAGCOR responsible gaming guidelines. (Legal obligation / Legitimate interest)
• Customer support: To respond to your enquiries, resolve disputes, and improve our support services. (Contractual necessity)
• Marketing and promotions: To send you relevant offers, bonuses, and promotional communications, where you have provided consent. You may withdraw consent at any time. (Consent)
• Analytics and platform improvement: To analyse usage patterns and improve the jl3bet Platform's performance, features, and user experience. (Legitimate interest)
• Legal compliance: To comply with applicable Philippine laws, regulations, and court orders. (Legal obligation)

5. Sharing & Disclosure of Data

jl3bet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating the Platform, including payment processors (GCash, Maya, banks), identity verification providers, cloud hosting services, and customer support tools. All service providers are contractually bound to process your data only on jl3bet's instructions and in compliance with applicable law.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law or regulation.
• Law enforcement: Where jl3bet is legally compelled to disclose data in response to a valid court order, subpoena, or law enforcement request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.
• With your consent: In any other circumstances where you have provided explicit consent to the disclosure.

6. Data Retention

jl3bet retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulation. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity logs are retained for three (3) years from the date of the activity.
• Marketing consent records are retained for the duration of your consent and for one (1) year thereafter.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with jl3bet's data disposal procedures.

7. Data Security

jl3bet implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jl3bet Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Multi-factor authentication options for player accounts.

While jl3bet takes all reasonable precautions, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jl3bet will notify the National Privacy Commission and affected users in accordance with the Data Privacy Act of 2012.

8. Cookies & Tracking Technologies

jl3bet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Used to collect aggregated, anonymised data about how users interact with the jl3bet Platform, helping us improve performance and usability.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of jl3bet's marketing campaigns. These are only set with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl3bet Platform.

9. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by jl3bet:

• Right to be informed: The right to know how your personal data is being collected and processed.
• Right of access: The right to request a copy of the personal data jl3bet holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jl3bet's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jl3bet's Data Privacy Officer using the contact details in Section 12 below. jl3bet will respond to all data subject requests within fifteen (15) business days.

10. Minors & Age Restriction

jl3bet is strictly intended for users aged 21 years and above, in accordance with Philippine law governing casino-style gambling. jl3bet does not knowingly collect personal data from individuals under the age of 21.

If jl3bet becomes aware that personal data has been collected from a user under the age of 21, the account will be immediately suspended, all associated data will be deleted in accordance with our data disposal procedures, and any deposits will be returned at jl3bet's sole discretion.

If you believe that a minor has registered an account on jl3bet, please contact our Data Privacy Officer immediately using the details provided in Section 12.

11. Changes to This Policy

jl3bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. Where changes are material, jl3bet will provide reasonable advance notice via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the jl3bet Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how jl3bet protects your data.

12. Contact & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact jl3bet's designated Data Privacy Officer:

Data Privacy Officer
jl3bet Platform
Email: [email protected]

For general support enquiries, you may also visit our Support page. jl3bet is committed to resolving all data privacy concerns promptly and in full compliance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission of the Philippines.